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We're here to help with products, routines, orders, or anything else.
Here When You Need Us
Whether you're choosing a product or checking on an order, we're here to help every step of the way.
Need More Information?
Business Hours:
Mon–Fri: 10:00 am to 6:30 pm
Saturday: 10:00 am to 5:00 pm
For further assistance you may email us at info@baanch.com
Frequently Asked Questions
Everything you need to know about báanch.
Our products are formulated for all skin types, including oily, combination, and sensitive skin. Each product is dermatologist tested and non-comedogenic.
Yes! All báanch products are 100% cruelty-free and ethically made without any animal testing.
We use science-backed actives like Vitamin C, Glycolic Acid, Hyaluronic Acid, Kojic Acid, Niacinamide, and Cica — all proven effective in clinical studies.
Most customers notice visible improvements within 4–6 weeks of consistent use. For best results, use as directed.
Yes, our formulas are gentle, fragrance-conscious, and dermatologist tested specifically for sensitive skin compatibility.
Yes! We offer free shipping on all orders across India.
We accept all major payment methods including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery.
Absolutely! Our products are designed to work together. We recommend starting with a cleanser, followed by a treatment serum, and finishing with a moisturizer.
You can browse our collections by skin concern — Acne, Pigmentation, Sensitive Skin, De-Tan, and more — to find the perfect match.
We offer a hassle-free return policy within 7 days of delivery if the product is unused and in its original packaging.