Shipping policy
Processing Time All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates We currently ship across India. Estimated delivery times are:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
Shipping charges are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on orders above ₹[X]. (Set your threshold here.)
Order Tracking Once your order is shipped, you'll receive a tracking number via email/SMS. You can use this to track your order on our courier partner's website.
Delays Delivery timelines are estimates and may be affected by courier delays, weather conditions, or high-demand periods. We are not responsible for delays caused by third-party logistics providers.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us at [your email] within 48 hours of the expected delivery date with your order number and photos (if applicable). We'll work with our courier partner to resolve the issue promptly.